Privacy Policy

1. Introduction

Stellar ("we", "us", or "our") operates the Stellar platform, including our website, mobile applications, and point-of-sale software (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

2. Information We Collect

Information You Provide

• Account information: name, email address, password, and business details when you register.
• Payment information: billing address and payment method details, processed securely through our payment processors.
• Business data: product catalogs, order history, customer records, and other content you upload to the Service.
• Communications: messages you send us via support channels or contact forms.

Information Collected Automatically

• Usage data: pages visited, features used, time spent, and other interaction data.
• Device and log data: IP address, browser type, operating system, and referring URLs.
• Cookies and similar technologies: to maintain sessions, remember preferences, and analyze usage patterns.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service.
• Process transactions and send related notices.
• Send administrative messages, updates, and support.
• Send promotional communications (you may opt out at any time).
• Monitor and analyze usage and trends.
• Detect, investigate, and prevent fraudulent or illegal activity.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Service providers: third-party vendors who assist us in operating the Service (e.g., payment processors, cloud hosting, analytics).
• Business transfers: in connection with a merger, acquisition, or sale of assets.
• Legal requirements: when required by law or to protect our rights and the safety of others.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and associated data by contacting us. Some information may be retained for legal compliance or legitimate business purposes.

6. Security

We implement industry-standard security measures to protect your information, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information.
• Object to or restrict certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.

To exercise these rights, please contact us at privacy@stellar.app.

8. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of the Service may not function properly without cookies.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Stellar
Email: privacy@stellar.app
Website: stellar.app/contact